How Can We Help?

Yes — all treatments are by appointment only to ensure you receive dedicated time and attention.

Yes, a small non‑refundable deposit is required to secure your booking. It’s deducted from your final balance.

You can cancel or reschedule up to 24 hours before your appointment. Late cancellations or no‑shows will result in the deposit being retained.

Yes — patch tests are required for tinting, lash lifts and any treatment involving skin‑sensitive products. These must be done at least 48 hours before your appointment.

If you’re late, your treatment may be shortened to avoid delaying the next client. The full treatment price still applies.

To maintain a calm and safe environment, appointments are usually attended alone unless agreed otherwise.

Payment is made at the end of your appointment. Most major payment methods are accepted.

Refunds aren’t offered on completed treatments, but if you have any concerns, please get in touch within 24 hours.

Allow hair to grow to at least a grain‑of‑rice length, avoid moisturising on the day, and gently exfoliate 24 hours beforehand.

Everyone’s pain threshold is different, but most clients find waxing quick and manageable. Victoria uses gentle techniques to minimise discomfort.

Typically 3–6 weeks depending on your hair growth cycle.

A lash lift usually lasts 6–8 weeks, depending on your natural lash cycle.

Yes — but avoid waterproof mascara, as it can weaken the lift over time.

Avoid steam, heavy sweating, and oil‑based products for the first 24 hours.

Many treatments are suitable, but some may not be recommended. Please let Victoria know if you’re pregnant so she can advise safely.

Yes — many treatments can be adapted for sensitive skin. Please mention any concerns during your consultation.

Every 4–6 weeks is ideal, but even a one‑off facial can give your skin a beautiful boost.

Avoid for 72 hours before and after:

• Retinol
• Exfoliants
• Prescription skincare
• Strong actives
• Sunbeds

Avoid heat, steam, sun exposure, active skincare and makeup for 24 hours.

You can reach out via the website, social media or by messaging directly — Victoria is always happy to help.

Yes – after 24 hours.

This depends on what you’re looking to achieve and would be discussed during an in‑person or online consultation.

Microcurrent therapy delivers tiny electrical impulses that mirror the body’s own natural bioelectrical field. Microcurrent stimulation helps to re-educate the muscles and can lift, firm and tone. Microcurrent in aesthetics is commonly described as “facial toning” or “non-surgical face lifting” due to the dramatic lifting effect that it has on facial muscles and contours.

Microcurrent treatment is virtually sub-sensory with just a slight tingling sensation. Clients often describe it as an energised or warm sensation on the skin and is virtually painless.

Yes. Microcurrent therapy was originally developed as a medical application to treat facial palsy and restore muscle tone by applying tiny microcurrent impulses to the affected muscles. Today this proven technology is now available in thousands of aesthetic clinics worldwide as a painless cosmetic treatment.

Although a remarkable difference is seen after the first treatment, the benefits are cumulative and typically a course of 10–15 treatments will be required for optimum results.

After a course of treatments you will see real improvements in how your skin looks and feels. Your facial contours will look lifted and toned with a fresher, more youthful appearance. A monthly top up treatment is then recommended to maintain results.

It’s just like going to the gym for a body workout. If you stop, the results will gradually diminish and your facial muscles may eventually return to how they were before treatments commenced.

No. All treatments are non-invasive and gentle on the skin so there is no interruption to your lifestyle.

Treatment is not advised if you have any of the following conditions: All forms of cancer, pregnancy, epilepsy, diabetes, heart condition/cardiac pacemaker, thrombosis, facial implants (if treating face), skin disease (avoid area), skin lesions, recent surgery (performed within the last six months). Areas being treated with Botox® (wait three months) or dermal fillers (wait two weeks) should be avoided. Note: Anti-depressants, high blood pressure medication and other muscle relaxants may reduce the effectiveness of the treatment.

The Electro Gloves are made of an all-natural silver thread that is electrically conductive. During treatment microcurrent energy is transmitted through the Electro Gloves to provide Hand Rejuvenation and Micro-Touch treatments. The silver material used in the Electro Gloves also has antibacterial properties that help to calm the skin and reduce skin allergies.